Name Jenny Position Support Team Profile Jenny has been a great support member for La Viva Blue online store Do not hesitate to contact us for your inquiries.

Under what circumstances will you contact me?

If your order, for whatever reason, cannot be shopped within 48 hours, one of our customer service representatives will contact you via email.

If your order does not contain enough information (eg address details) for us to complete it, one of our customer service representatives will contact you via email. You will receive an email confirming shipment of your order.

If you have elected to, you will receive occasional email newsletters from us. You may cancel these at any time.

We may contact you and pass on your details to third-parties if we believe you have violated the terms and conditions associated with using lavivablue.com, or we believe you to be involved in activitites harmful to lavivablue.com or other users of lavivablue.com

Who do you share information with?

We do not sell, trade or rent user information to anyone. In order totransfer payment for your order, yoru credit card details will be sent in encrypted form to your bank for clearance. No credit card details are stored after this clearance.

Lavivablue.com operates it's own warehouses and customer service department. Unlike other online adult retailers, when you shop with us and we fill your order, your details never leave Laviva Blue.

What information do you gather from customers (those making a purchase)?

We gather your name, email address, credit card details and physical address, which are used to process your order. We keep the name and address details in a secure are of our system, to make ordering easier the next time you visit. No credit card details are retained.

What Information Do You Gather from Subscribers to your email update service?

We gather your email adress only. We use your email address to send out occassional newsletters about special promotions and new products from our website. You may unsubscribe from this service at any time.